:root{
  --bg:#0f172a;--panel:#111827;--panel2:#1f2937;--text:#e5e7eb;--muted:#94a3b8;--accent:#22d3ee;--accent2:#8b5cf6;
}
*{box-sizing:border-box}body{margin:0;font-family:Inter,system-ui,Arial,sans-serif;background:linear-gradient(180deg,#0f172a,#111827);color:var(--text)}
a{color:#c4b5fd;text-decoration:none}
.shell{display:grid;grid-template-columns:240px 1fr;min-height:100vh}
.sidebar{background:#0b1220;padding:24px;border-right:1px solid rgba(255,255,255,.08)}
.brand{width:48px;height:48px;border-radius:14px;background:linear-gradient(135deg,var(--accent),var(--accent2));display:grid;place-items:center;color:#0b1220;font-weight:800;margin-bottom:24px}
.sidebar nav{display:flex;flex-direction:column;gap:10px}
.sidebar nav a{padding:12px 14px;border-radius:12px;background:rgba(255,255,255,.04);color:var(--text)}
.sidebar nav a.active{background:rgba(34,211,238,.14)}
.main{padding:28px}
.topbar{display:flex;justify-content:space-between;align-items:center;margin-bottom:20px}
.badge{padding:8px 12px;background:rgba(16,185,129,.15);border:1px solid rgba(16,185,129,.35);border-radius:999px}
.cards{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px;margin-bottom:16px}
.card{background:rgba(255,255,255,.05);border:1px solid rgba(255,255,255,.08);border-radius:18px;padding:20px}
.card.wide{margin-top:16px}
.panel{margin-top:14px}
button{background:linear-gradient(135deg,var(--accent),var(--accent2));border:none;padding:12px 16px;border-radius:12px;font-weight:700;color:#0b1220;cursor:pointer}
pre{background:#020617;padding:14px;border-radius:12px;overflow:auto}
.login-body{display:grid;place-items:center;min-height:100vh}
.login-card{width:100%;max-width:420px;background:rgba(255,255,255,.06);border:1px solid rgba(255,255,255,.08);border-radius:20px;padding:28px}
label{display:block;margin-top:14px;margin-bottom:6px;color:var(--muted)}
input{width:100%;padding:12px;border-radius:12px;border:1px solid rgba(255,255,255,.08);background:rgba(255,255,255,.04);color:var(--text)}
.error{margin:12px 0;padding:10px 12px;border-radius:12px;background:rgba(239,68,68,.12);border:1px solid rgba(239,68,68,.32)}
.page{padding:28px}
@media (max-width: 900px){.shell{grid-template-columns:1fr}.sidebar{display:none}.cards{grid-template-columns:1fr}}

/* ---- CRM additions ---- */
h2{margin:0 0 14px}
.muted{color:var(--muted)}
.small{font-size:13px}
.stat{font-size:34px;font-weight:800;margin-top:6px}
.stat.ok{color:#10b981}
.notice{margin:0 0 16px;padding:12px 14px;border-radius:12px}
.notice.ok{background:rgba(16,185,129,.12);border:1px solid rgba(16,185,129,.35)}
.notice.err{background:rgba(239,68,68,.12);border:1px solid rgba(239,68,68,.35)}

select,input[type=number],input[type=datetime-local],input[type=file]{
  width:100%;padding:11px;border-radius:12px;border:1px solid rgba(255,255,255,.08);
  background:rgba(255,255,255,.04);color:var(--text)}
select option{background:#0b1220}

.grid-form{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px}
.grid-form .form-actions{grid-column:1/-1}
.row-form{display:flex;gap:12px;align-items:center;flex-wrap:wrap}
.row-form input[type=file]{width:auto}
.row-form select{width:auto;min-width:180px}
.inline-form{display:flex;gap:6px;align-items:center}
.inline-form select{width:auto;min-width:130px;padding:7px}
.inline-form .cb{width:auto;padding:7px}

button.mini{padding:7px 11px;font-size:13px;border-radius:9px}

.tbl{width:100%;border-collapse:collapse;margin-top:6px}
.tbl th{text-align:left;color:var(--muted);font-weight:600;font-size:13px;
  padding:8px 10px;border-bottom:1px solid rgba(255,255,255,.08)}
.tbl td{padding:10px;border-bottom:1px solid rgba(255,255,255,.05);vertical-align:top}

.pill{display:inline-block;padding:4px 10px;border-radius:999px;font-size:12px;font-weight:700;
  color:var(--c,#94a3b8);background:color-mix(in srgb,var(--c,#94a3b8) 18%,transparent);
  border:1px solid color-mix(in srgb,var(--c,#94a3b8) 45%,transparent)}
.tag{display:inline-block;padding:3px 9px;border-radius:8px;font-size:11px;font-weight:800;letter-spacing:.04em}
.tag-bulk{background:rgba(34,211,238,.16);color:#67e8f9}
.tag-ai{background:rgba(139,92,246,.18);color:#c4b5fd}

.filters{display:flex;flex-wrap:wrap;gap:8px;margin-bottom:16px}
.chip{display:inline-flex;align-items:center;gap:6px;padding:7px 12px;border-radius:999px;
  background:rgba(255,255,255,.05);border:1px solid rgba(255,255,255,.08);color:var(--text);font-size:13px}
.chip.on{border-color:color-mix(in srgb,var(--c,#22d3ee) 55%,transparent);
  background:color-mix(in srgb,var(--c,#22d3ee) 14%,transparent)}
.chip .cnt{font-size:11px;color:var(--muted);background:rgba(0,0,0,.25);padding:1px 7px;border-radius:999px}

.bars{display:flex;flex-direction:column;gap:10px}
.bar-row{display:grid;grid-template-columns:140px 1fr 50px;align-items:center;gap:12px}
.bar-label{font-size:13px;color:var(--muted)}
.bar-track{height:12px;border-radius:999px;background:rgba(255,255,255,.06);overflow:hidden}
.bar-fill{display:block;height:100%;border-radius:999px}
.bar-n{text-align:right;font-weight:700}

@media (max-width:900px){.grid-form{grid-template-columns:1fr}.bar-row{grid-template-columns:110px 1fr 40px}}

/* ---- Live monitor ---- */
.mini-link{display:inline-block;padding:6px 11px;border-radius:9px;background:rgba(34,211,238,.14);
  border:1px solid rgba(34,211,238,.3);color:#a5f3fc;font-size:13px}
.monitor .mon-head{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:14px}
.monitor .mon-head h2{margin:0 0 4px}
.transcript{height:340px;overflow-y:auto;padding:14px;border-radius:14px;
  background:#020617;border:1px solid rgba(255,255,255,.08);display:flex;flex-direction:column;gap:8px}
.transcript .line{display:flex;gap:10px;align-items:flex-start;font-size:14px;line-height:1.45}
.transcript .who{flex:0 0 46px;font-size:11px;font-weight:800;letter-spacing:.04em;padding-top:2px;color:var(--muted)}
.line-ai .who{color:#c4b5fd}
.line-lead .who{color:#67e8f9}
.line-agent{background:rgba(139,92,246,.10);border-left:3px solid #8b5cf6;border-radius:0;padding:6px 10px}
.line-agent .who{color:#c4b5fd}
.line-sys{opacity:.7}
.line-sys .who{color:#64748b}
.transcript .txt{flex:1}

.whisper{margin-top:14px}
.whisper-modes{display:flex;gap:18px;margin-bottom:8px;font-size:13px;color:var(--muted)}
.whisper-modes input{width:auto;margin-right:6px}
.whisper-row{display:flex;gap:10px;align-items:flex-end}
.whisper-row textarea{flex:1;padding:11px;border-radius:12px;border:1px solid rgba(255,255,255,.08);
  background:rgba(255,255,255,.04);color:var(--text);font-family:inherit;font-size:14px;resize:vertical}
.mon-listen{display:flex;align-items:center;gap:8px}

/* ---- Bulk actions on Leads ---- */
.bulk-bar{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-bottom:12px;
  padding:10px 12px;border-radius:12px;background:rgba(255,255,255,.04);border:1px solid rgba(255,255,255,.08)}
.bulk-bar select{width:auto;min-width:160px;padding:8px}
.btn-danger{background:linear-gradient(135deg,#ef4444,#b91c1c)!important;color:#fff!important}
th.cbcol,td.cbcol{width:30px;text-align:center}
.lead-cb,.cb-all{width:auto;cursor:pointer}